High Call Volumes
Thanks for getting in touch. We're in high demand at the moment, so we're sorry that you may have to wait a little longer than normal.
If you're calling about a case update, please refer to our Intermediary homepage for our current SLAs. So we can continue to work our socks off and catch up with the heavy volumes of applications, it would really help us if you could wait to call for case updates until the current SLAs stated on our Intermediary homepage have passed.
We really appreciate your understanding and thank you for bearing with us at this busy time.
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