Acceptable Identification

Proof of your customer's identity

When applying for a mortgage with us we'll need to see proof of identify for each applicant. Your customer will need to provide us with one item from List A and one item from List B.

All documents need to be a true certified copy of the original and uploaded to the online intermediary service. These are required to fulfil statutory obligations and won't be used for any other purposes. If we can't verify your customers identity, we won't be able to proceed with the application.

Although some items appear in both lists your customer can't use the same item to verify both their name and address, two separate items are required.

List A: to prove who your customer is

A current signed passport or EU member state ID card

A current UK photocard driving licence (full or provisional) – showing your current address and an unexpired photograph

A current full UK old style driving licence

An HM Revenue & Customs tax notification e.g. tax assessment, statement of account or notice of coding (P45s and P60s are not accepted) – less than 12 months old

Evidence of entitlement to state benefits, pension or tax credits – less than 12 months old

A firearms certificate or shotgun licence

A current Blue Badge disabled driver’s pass

An older or disabled person’s bus pass issued by your local authority

 

A UK Armed Forces ID card

 

A police warrant card

List B: to prove where your customer lives

A utility bill – less than three months old not a mobile phone bill

A council tax bill for the current year

A bank, building society or credit card statement – less than three months old

A mortgage statement – less than 12 months old

A television licence renewal for the current year

A student loans acceptance letter or annual statement – less than 12 months old

A local council rent card or local council tenancy agreement

A local housing association tenancy agreement – private tenancy agreements are not accepted

A solicitor's letter confirming a recent house purchase or land registry confirmation – less than three months old

A current UK photocard driving licence (full or provisional) - showing your current address and an unexpired photograph

A current full UK old style driving licence

HM Revenue & Customs correspondence for the current tax year

Evidence of entitlement to state benefits, pension or tax credits – less than 12 months old